Emisoft is crashing Word 2010 Starter for a customer of mine. Every time he opens Word, Emisoft pops up and says it's scanning winwordc.exe. Then it locks the program up and pops up a screen asking to allow, deny, etc. Even if he says to always allow, it does it every time. If he tries to ignore it, it locks up the program and it crashes his document.
I've tried to add it to the exceptions list, but because it's coming from the "Q:" drive, the program says that it doesn't exist and can't be added as an exception.
Any ideas?