You're not "lowly" Eric
He's right, we're moving fast, but we're also building based on what our customers tell us they need. At the end of the day, we hope to have an RMM solution that's actually fun to use, affordable, and plug-and-play.
@EricM is right though, we've certainly had growing pains along the way. Even in the last week we've learned a ton, and are continuing to iterate on the infrastructure to gain more stability and scaling potential. We've also improved our processes for how we write code, test code, release code, etc. along the way.
I'll address each of your bullets inline:
We're adding in a Kabuto Service soon, which will give us the ability to sync once a minute, or really however often we want.
See above.
That's correct, you're only getting alerts when Kabuto syncs. We just need to make it sync more often, and this will be a non-issue
Let me know if you have any questions,
Ian