Send a Kabuto request to reboot a PC and nothing...What am I doing wrong here?
Kabuto only checks in with our server every 6 hours. It will reboot on the next sync.
Well here's an opportunity to make that a feature/function.. Reboot (Normal or SafeModeWithNetworking)... ON DEMAND.
I've been barking up that tree for a long time.
We have plans for that but I don't know the timeline, personally.
I had no idea the feature was released lol. Right now I tried it on 5 devices and only 2 of them said it will reboot on next sync.
Well, that's a bit of a deal-breaker...
Is the monitoring addon enabled for the 3 that aren't scheduled to reboot?
Ahh that must be it then. No the monitoring is not enable for the 3 devices that aren't scheduled to reboot.
This feature is currently intended so you can reboot the machines of people who never reboot so Windows updates will finish installing. We are absolutely open to feedback and suggestions and we definitely plan to enable you to reboot on demand in the future.
Yeah definitely why this feature was suggested to send a reboot to those devices that were stagnant. I just didn't know that it was only available for devices that had monitoring enabled.
This feature needs to be more immediate... on demand - with little or no delay as it would help us technicians to reboot and then reconnect or deploy any new services after the reboot.
I'd be happy with a way to force Kabuto to sync from the dashboard.
@Magnify247HelpDesk
I'll take any progress on this right now. Just the ability to reboot is a step in right direction. Once they get the instant sync then it should go hand in hand with the remote reboot option.
I just hate reminding clients to reboot their machines lol. Right now I am installing a task scheduler to reboot weekly in the late evenings.
I don't think that will ever be necessary. Once we're able to have the dashboard initiate communication with the devices, they should always be in sync and we'll be able to perform any specific command on demand without needing a "sync"
That being said, we probably will make a "force sync" button once we're able.
We'll add some copy to the reboot confirmation modal to make that more clear.
cypress - agreed and I think I'll implement your Task Scheduler idea until Kabuto puts it's boots on. thanks
recommendation - move this option "Restart this device ~~~ Reboot on next sync" to another location in the dashboard... maybe along the top purple bar to the far (flush) Right. so that from any tab or any view of the "device" it can be quickly toggled.
Well since it's part of the monitoring addon maybe we can put it on the monitoring page. I don't think the top bar is really an appropriate place to put something like this that really shouldn't be used all that often.