I tried to make a Techusb usb flash drive using the techsuite creator and it gave me an error (see screenprint). I downloaded the techsuite creator exe from my online portal. The authentication key is as appears on my online portal. Can someone from the Repairtech staff reply to see why I'm getting this? My other flash drives that have been created a while ago work fine and sync to the repairtech server, so I don't think it's a case where Repairtech is totally shut down. They are still also charging me per month, so I would think they are somewhat around and my account is still active.